Terms of Service

1. Company Information

These Terms of Service ("Terms") are entered into between you ("Customer", "you", or "your") and TrueStandard Labs ("TrueStandard Labs", "we", "us", or "our"). TrueStandard Labs operates the website truestandardlabs.com and provides research-grade peptides, laboratory reagents, and related products exclusively for in-vitro research purposes to a global customer base in 50+ countries.

2. Definitions

"Products" refers to all research peptides, laboratory reagents, reference standards, and related materials offered for sale on our website.

"Order" refers to any purchase request submitted through our website or other authorized sales channels.

"Research Use" means use strictly limited to in-vitro laboratory research conducted by qualified researchers, academic institutions, or commercial research entities.

"Certificate of Analysis (COA)" refers to the quality documentation provided with each product batch, detailing purity, identity, and other analytical results.

3. Acceptance of Terms

By accessing our website, creating an account, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, Refund & Return Policy, and Shipping Policy. If you do not agree to any part of these Terms, you must not use our services or purchase our products.

You represent and warrant that you are at least 18 years of age and have the legal authority to enter into these Terms on behalf of yourself or the organization you represent.

4. Research Use Only Restriction

All products sold by TrueStandard Labs are strictly for in-vitro research and laboratory use only. By purchasing our products, you expressly agree to the following:

• Products shall not be used for human or animal consumption, therapeutic applications, diagnostic procedures, or any clinical purpose.
• Products shall not be resold, redistributed, or transferred to any party who intends to use them for purposes other than legitimate in-vitro research.
• You are solely responsible for ensuring that your use of products complies with all applicable local, state, national, and international laws and regulations.
• You have the necessary qualifications, permits, and institutional approvals to handle and use research-grade chemicals and peptides.

TrueStandard Labs reserves the right to refuse or cancel any order if we reasonably believe that products may be used in violation of this restriction.

5. Product Information

We make reasonable efforts to ensure the accuracy of product descriptions, specifications, and images on our website. However, product information is provided for reference purposes and may be subject to change without notice. Each product is shipped with a Certificate of Analysis (COA) that serves as the definitive specification document for that batch.

Product availability is subject to change. We reserve the right to discontinue any product at any time. Catalog numbers, formulations, and packaging may vary between batches.

6. Pricing and Payment

Prices are displayed in US Dollars (USD) by default, with currency switching available at checkout. Prices are exclusive of applicable taxes, customs duties, and shipping charges unless otherwise stated. We reserve the right to modify pricing at any time without prior notice. The price applicable to your order will be the price displayed at the time of order placement.

Payment must be made in full at the time of order through our accepted payment methods, which include cryptocurrency (BTC, ETH, USDT, USDC), credit/debit cards, and bank wire transfers. All payments are processed through secure, PCI-DSS compliant payment gateways or audited blockchain processors.

7. Order Acceptance

Submission of an order constitutes an offer to purchase, not a binding contract. We reserve the right to accept or decline any order at our sole discretion. An order is confirmed only when we send an order confirmation email with a valid order number.

We may cancel orders due to product unavailability, pricing errors, suspected fraudulent activity, or if we believe the products may be used in violation of our Research Use Only policy. In the event of cancellation, any payment received will be refunded in full.

8. Intellectual Property

All content on the TrueStandard Labs website — including but not limited to text, graphics, logos, product images, data compilations, software, and design — is the property of TrueStandard Labs or its licensors and is protected under applicable intellectual property laws and international treaties.

You may not reproduce, distribute, modify, display, or create derivative works from any content on this website without prior written consent from TrueStandard Labs.

9. Limitation of Liability

To the maximum extent permitted by applicable law, TrueStandard Labs and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:

• The use or inability to use our products or services.
• Any unauthorized use of products in violation of our Research Use Only restriction.
• Any errors, inaccuracies, or omissions in product information.
• Loss of data, revenue, profits, or business opportunities.

Our total liability for any claim arising from or related to these Terms shall not exceed the amount paid by you for the specific product giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless TrueStandard Labs, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to:

• Your breach of these Terms.
• Your misuse of any products purchased from TrueStandard Labs.
• Any violation of applicable laws or regulations in connection with your use of our products.
• Any third-party claims resulting from your actions or omissions.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable international commercial law and the laws of the jurisdiction in which TrueStandard Labs is registered. Both parties agree to attempt resolution through good-faith negotiation for a period of not less than 30 days before initiating any formal proceedings.

Any disputes that cannot be resolved through negotiation shall be settled through binding arbitration in accordance with established international arbitration rules, with the seat of arbitration to be agreed between the parties.

12. Modifications to Terms

TrueStandard Labs reserves the right to update, amend, or modify these Terms at any time. Changes will be effective upon posting the revised Terms on our website with an updated "Last updated" date. Your continued use of our website or services after any modifications constitutes acceptance of the revised Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

TrueStandard Labs
Email: contact@truestandardlabs.com
Website: truestandardlabs.com